After an update to the Windows operating system some systems will need to disable a power setting within the Windows operating system. This may help to address issues with intermittent USB connectivity.

Step 1: the windows key + R on keyboard and type "Control Panel" into the text field.

Step 2: Select "System and Security"

Step 3: Click on “Change when the computer sleeps”

Step 4: Click "Change advanced power settings"

Step 5: Under USB Settings select disable for "USB Selective suspend settings"

Step 6: Click Apply.

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