After an update to the Windows operating system some systems will need to disable a power setting within the Windows operating system. This may help to address issues with intermittent USB connectivity.
Step 1: the windows key + R on keyboard and type "Control Panel" into the text field.
Step 2: Select "System and Security"
Step 3: Click on “Change when the computer sleeps”
Step 4: Click "Change advanced power settings"
Step 5: Under USB Settings select disable for "USB Selective suspend settings"
Step 6: Click Apply.
The above steps should be enough for most cases, if USB connection issues persist continue with the following steps:
• Open Device Manager by typing the Windows logo key on the keyboard and typing "Device Manager" to bring up the App.
• Expand the "Universal Serial Bus" controllers tree.
• Double click each entry, then click the "Power Management" tab. Uncheck the option to "Allow the computer to turn off this device to save power". Click OK.
Repeat for all of the devices that have the power management tab available. * (Not all of the entries will have the option and can be ignored.)
• Finally expand the "Human Interface Devices" (HID) tree and repeat the process with all of the "USB Input Device"(s). Uncheck the option.
Exit Device Manager.