After an update to the Windows operating system some systems will need to disable a power setting within the Windows operating system. This may help to address issues with intermittent USB connectivity.
Step 1: the windows key + R on keyboard and type "Control Panel" into the text field.
Step 2: Select "System and Security"
Step 3: Click on “Change when the computer sleeps”
Step 4: Click "Change advanced power settings"
Step 5: Under USB Settings select disable for "USB Selective suspend settings"
Step 6: Click Apply.